If your pet is seriously injured or ill, please contact us as soon as possible at (817) 358-0404.

As much as we love seeing your pets, as animal lovers, our hope is that we won’t need to see them beyond regularly-scheduled appointments and that your pet continues enjoying a healthy life for years to come. However, unexpected incidents can and do occur, and it is important to be prepared. That’s why we offer emergency services here at Heritage Veterinary Hospital. Rest assured, we ate here for you and your pet during those difficult times.

  • A few of the common signs your pet may need emergency care include:
  • Trouble or no breathing
  • Weak heartbeat or pulse
  • Extreme lethargy or trouble standing
  • Extreme vomiting and/or diarrhea, especially involving blood
  • Loss of consciousness; unable to awaken
  • Seizures
  • Broken bones or open wounds
  • Excessive bleeding or blood in eyes, ears, nose, or urine/stool

If you are experiencing an emergency situation with your pet during our normal business hours, a member of our medical staff will help you assess the situation and determine the severity of your pet’s condition. Please contact us right away at (817) 358-0404.

We are pleased to provide afterhours emergency consultations from a licensed, Doctor of Veterinary Medicine. These veterinarians will help to determine whether or not a trip to the emergency clinic is necessary. To reach one of our on-call veterinarians:

  1. Call our main number: (817) 358-0404.
  2. When prompted, press 1.
  3. Your call will automatically be connected to a licensed veterinarian who will triage the emergency. No sitting on hold, no leaving message with a service.

Many times, our on-call veterinarian can help prevent unnecessary late night trips to the emergency clinic, and will assist you with scheduling an appointment with us at your earliest convenience.

Restraining an Injured Pet

No matter how gentle your pet may be on a normal basis, it is always safe to assume he or she has the potential to bite or become aggressive when severely injured, in pain, or frightened. You should always be prepared and take the proper precautions to keep both you and your pet safe.

It is best to always wrap your injured pet in some kind of blanket or fabric to keep them confined when hurt or scared. For larger animals, place an arm around their neck and another arm around their chest, pulling them closely against your body. This keeps them from flailing about and gives you control in case things get out of hand.

If you suspect your dog may bite or become aggressive, or if you must handle them while they are frightened or in pain, you should always use a muzzle. If you do not own a muzzle, you can make a substitute using tape, gauze, cloth, a leash, or other fabric. Follow the steps below:

  1. Using the material you have, make a large loop over the dog’s muzzle.
  2. Tighten the loop by crossing the ends underneath the muzzle.
  3. Bring the ends behind the ears and tie snuggly.

Transporting an Injured Pet

If your pet is injured and you need to transport them to an animal hospital, near or far, it is best to do so in the safest manner possible.

  • Small animals should be transported in a large box or pet carrier or wrapped in a large blanket.
  • Large animals that may have a possible back or head injury can be transported on a large piece of plywood or heavy cardboard. Use duct tape or rope to secure the dog to the board at the shoulders and in front of the hips.

Poison Control

If you suspect that your pet may have ingested a toxic substance, call us right away at (817) 358-0404. If it is outside of our normal office hours, contact the ASPCA Animal Poison Control Center at (888) 426-4435. The ASPCA Animal Poison Control Center is available 24 hours a day, 365 days a year, and offers consultations and other emergency services.

Common household pet toxins include:

  • Xylitol (found in gum, candy, and toothpaste)
  • Alcohol
  • Chocolate
  • Garlic, Onions, Chives
  • Grapes, Raisins
  • Bleach, other household cleaning liquids
  • Human medications
  • Some household plants

If you believe your pet has ingested something potentially poisonous, seek help right away.